Frequently Asked Questions
What is needed to reserve a pontoon?
Must be at least 23 years old with a valid ID and major credit card. There is up to a $500 incidental deposit required the day of the rental. Waiver of liability will also be signed.
What's your cancelation policy?
You can cancel any reservation with at least 48 hour notice. Anything shorter you will forfeit your refund. If you decide not to show up for the rental on the date you will be charge the full price for the ski(s) that you were renting. Weather is excluded. Its Texas, and its hard to tell what the weather will do, day to day. So, we make those final decisions the day before the rental. If bad weather doesn't look like it will clear up, we will either refund you, reschedule you, or give you a credit for the amount you spent to use at a future date.
What about inclement weather?
I would suggest looking up the weather a few days before your rental to know for sure if the weather is going to be changing or effecting your plans that way you can give enough notice to cancel. We reserve the right to cancel, and refund any reservation, if the weather isnt safe, whether its moderate to high winds or thunderstorms.
What is the capacity on the pontoons?
The pontoons will carry up to 10 people, or 1400lbs on them, or on the largest, up to 15 people or 2200lbs, whichever comes first. If you show up, expecting to add more than the allotted people, your rental will be canceled without refund. Also, if you are caught with more people than allotted, while on the water, you will be towed in and your rental will be cut short, with out a refund. The limit for the boat is for YOUR SAFETY.
What are the rental and operator age requirements?
You must be at least 23 yr old with a valid license to rent from us. When riding, no one under the age of 18 yrs old is allow to drive. Anyone born AFTER Sept 1 1993, needs to have a boaters safety course certificate to drive a vessel.
What kind of insurance do you carry?
Everything operates at your own risk.
What happens if the boat breaks down or is damaged while in your possession?
With everything being at your own risk, if the boat breaks down the first thing to do is contact us immediately. We will come out and check out to see what happened. If the boat is damaged while in your possession, the person that rented the boat will be responsible for any and all damages.
What am I responsible for?
Whatever is damaged while you are in possession of the boat is your responsibility. We will inspect the pontoons when we pick them up and all equipment that was rented as well.
What happens if we are late coming back?
There is a fee of $50 every 30 minutes that you are late. We have our family to tend to and the extra time takes away from our plans.